Vendor Profile



1100 Ridgeway Loop Rd. Memphis, Tennessee, United States 38120

Phone: 800.625.6588


e-mail: send an e-mail


Categories: » Risk Management (24)
»» Fraud Detection and Prevention (2)
»» RMIS Solutions (4)
» Captives / Self-Insurance (13)
»» Third Party Administration (TPA) (3)
» Claims Management (41)
»» Medical Bill Review (3)
»» Medical Case Management (8)
»» Transcription Services (1)
» Employee Benefits (18)
»» Disability (3)
» Software / Technology (29)
»» Predictive Modeling (3)
»» Risk Management Information System (RMIS) (6)
» Workers’ Comp & Disability (35)
»» Claims Management (11)

Sedgwick is the leading North American provider of innovative, technology-enabled claims and productivity management solutions, delivering a world of expert resources to a diverse client base through 10,000 colleagues across the U.S. and Canada.

Service or Product Description

Sedgwick. More than a TPA. A world of resources.

Sedgwick brings integrated, technology-enabled claims and productivity management solutions to a diverse client base across North America, from local employers to global corporations with U.S. roots. Our colleagues deliver a world of expert resources, including claims and related risk management services in workers’ compensation; disability, FMLA and other employee absences; general, automobile, product, and professional liability; as well as serving specialty markets such as affinity and first and third party fleet programs, healthcare risk management, and retail and consumer care services.

Sedgwick has succeeded by listening to our clients, learning what they need, understanding the challenges they face, and then providing tailored solutions and thought leadership to help them enhance their businesses. This is why we are the market leader – not because we are the largest, but because we offer a world of resources to comprehensively address our clients’ needs and an expansive array of services unparalleled in the industry.

Serving customers’ needs is what we do best. The culture of our organization is driven by client satisfaction, quality and results. We expect to be evaluated on successfully accomplishing these objectives and delivering superior service to each of our clients. We are committed to minimizing costs, ensuring compliance, creating greater customer satisfaction and delivering the data needed for continual improvement.

This unique viewpoint benefits you by providing integrated solutions in the areas of multi-line claims administration program consultation, cost containment methods, health-focused managed care interventions and return to work techniques. Our integrated solutions are strengthened by a common system platform that allows you to capture and view organizational impact from every perspective.

We invite you to take a closer look at the world of resources we have to offer.

Workers’ compensation
Disability and absence solutions
Consumer / warranty

Integrated services:
Health-focused managed care
Intake and customer service
Medicare compliance
OSHA compliance
Special investigation unit
Structured settlements
Loss prevention
Emergency / CAT response
Subrogation and recovery
Benchmarking and stewardship

Analytics and risk modeling

For more information, visit or call 800.625.6588.


White Paper

Understanding and preparing for the impact of the Affordable Care Act

Published in 08/06/2013 in Workers’ Comp & Disability category by Kimberly George / Sedgwick

The Affordable Care Act is expected to impact access to care, change the way accountable care organizations are used, and increase consolidation among hospitals and providers. Read more on this evolving topic from Sedgwick's Kimberly George.

Workers’ Compensation Deregulation Alert: What Employers Need to Know About the New Oklahoma Law

Published in 06/04/2013 in Workers’ Comp & Disability category by Peter Rousmaniere and Jack Roberts / New Street Group

Possibly “the most inventive” workers’ compensation legislation since the early 20th century, the recent Oklahoma alternate coverage law could reduce costs, preserve employee benefits and provide employer flexibility. Analysis sponsored by Sedgwick.

2012 Drug Trends Report

Published in 04/24/2013 in Workers’ Comp & Disability category by Kimberly George and Jim Harvey / Sedgwick

Sedgwick’s 2012 Drug Trends Report identifies drug safety and cost concerns and showcases client outcomes. Download for a closer look at the improvements and savings our customers achieved last year utilizing our advanced drug management strategies.

Care management solutions: Narcotic management

Published in 04/22/2013 in Workers’ Comp & Disability category by Kimberly George / Sedgwick

How can employers help injured workers while ensuring appropriate use of narcotics and reducing unnecessary costs? Take a look into Sedgwick’s clinically based process, which aligns resources to impact safety, return to work and better outcomes.

Care management solutions: Provider benchmarking

Published in 04/22/2013 in Claims Management category by Kimberly George / Sedgwick

Transforming provider networks: Sedgwick’s five-star provider benchmarking program uses data to build networks on quality of care and successful claims outcomes. Read more to learn how clients consistently realize 20% reduction in total cost of risk.

Health-focused managed care: Physician drug dispensing solutions

Published in 11/20/2012 in Workers’ Comp & Disability category by Kimberly George / Sedgwick

How can something as seemingly clear-cut as a provider prescribing a patient medication be so costly? Yet it can be–often 5-6x more vs. retail pharmacies. Read to learn how Sedgwick is seeking to control costs and ensure optimal outcomes for workers.

Sedgwick summary: California Senate Bill 863

Published in 11/13/2012 in Workers’ Comp & Disability category by Darrell Brown / Sedgwick

As a resource for clients and other parties impacted by California Senate Bill 863 (SB863), Sedgwick hosted a fall 2012 client forum to review regulation changes and to offer insights from industry leaders. Read our summary for highlights.

Health-focused managed care: Pharmacy benefit management services

Published in 09/05/2012 in Workers’ Comp & Disability category by Kimberly George / Sedgwick

It's no secret prescription drug spending represents a disproportionately high percentage of workers' compensation costs. This white paper discusses a recent NCCI study on rising prescription drug costs and Sedgwick’s pharmacy solutions for clients.

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